Shipping & Policies

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 3 days of delivery

Ship items back to me within: 7 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Frequently Asked Questions

Custom and personalised orders

Please allow 4-6 weeks for custom orders. This allows me time to source the highest quality minerals and materials needed to create the perfect, high vibrational jewelry that's right for your specific needs. Tailored just for you :)

Sizing details

In order to get a perfect fit I suggest using a measuring tape, or a string which you then measure to a ruler. Allow a cm or more for an extra comphy fit. If your wrist measures at 6.5" but you like a loose fitting bracelet you would likely be a size 7"

If you have any questions regarding fit, please send me a message and I will be more than happy to help. :)

Care instructions

Please do not wear your jewelry in water. It will last much longer when properly cared for. Remove before showering, swimming, sweating, and so on. Thank you so much.

Gift wrapping and packaging

Gift wrapping, personalization, hand written cards, with a customized message is available. Just send me a message before you purchase to arrange this with me.

Do you make men's & childrens jewelry?

Yes I do, on a custom request basis at the moment. I absolutely love custom designing jewelry based on the wearers needs. Message me to start creating today! :)